Account Coordinator

Account Coordinator

Location: Nashville, TN

High-Level Job Description:

Under the supervision of an Account Director or Senior Account Manager on the Client Services staff, the Account Coordinator will assist with creating, managing and delivering Client marketing programs. Account Coordinator responsibilities include working closely with FlyteVu Account leads to manage the Client relationship day-to-day, and research and brainstorm marketing campaigns. You will perform various Account team support functions such as general research, ideation / brainstorming, along with coordination tasks like organizing travel details, maintaining project documentation and handling invoices & reporting. To succeed in this role, you should have excellent time management, prioritization and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines.

Detailed Job Description/Responsibilities:

  • Cultivate and maintain key relationships with FlyteVu accounts, agency partners, 3rd parties, vendors and other partners as needed to execute campaigns and create new opportunities for clients/ prospects
  • Coordinate meetings, calls and travel for the Account Management team
  • Conduct research on prospective Clients or Talent
  • Actively participate in team brainstorm and strategy sessions, engage in independent research as needed or assigned
  • Proactively communicate with clients on a daily basis in a professional, efficient manner
  • Attend to the needs of the client and continually seeking ways to add value to the client-agency relationship
  • Make sure that clients’ needs are met as projects evolve
  • Prepare account service-related documents such as meeting agendas, meeting reports, project trackers, timelines, proposals and other client communications and correspondence
  • Develop and grow knowledge of assigned client business and its competitive landscape
  • Maintain a pulse on key music, pop culture and entertainment industry news and actions
  • Assign tasks to internal teams and assist with schedule management
  • File & organize needed documents within agency software & systems
  • Must be able to effectively communicate internally and externally in a manner consistent with the company’s Code of Conduct and core values
  • Handle and safeguard confidential and proprietary information
  • Must be able and willing to work during non-business hours as needed or required to fulfill job requirements

*Special Note:  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Required Competencies/Skills:

  • 2+ years of work experience, including at least 1+ year experience in marketing or related field
  • Must have problem-solving mentality
  • Must be able to prioritize multiple tasks with varying deadlines
  • Work well under pressure
  • Entrepreneurial self-starter with ability to work with ambiguity at times
  • Ability to think ahead, independently and challenge oneself to learn and grow
  • Proficient in the use of MS Office Suite, Apple Keynote

Additional Preferences/Not Required:

  • Entertainment or music experience
  • Experience with Basecamp or other Project Management Software
  • Experience with time tracking software
  • Experience with Dropbox or file management software

Education Required:

Minimum of a Bachelor’s Degree in Marketing, Communications or a related field.